lb99 Terms & Conditions — Your Agreement with the Platform

In these Terms & Conditions, the following definitions apply unless the context otherwise requires:

• "Platform" refers to the lb99 website, accessible at https://lb99.io, including all sub-pages, services, games, betting markets, and features available therein.
• "lb99", "we", "us", or "our" refers to the operator of the lb99 platform.
• "Player", "you", or "your" refers to any individual who accesses, registers on, or uses the lb99 platform in any capacity.
• "Account" means the registered player account created on lb99 following successful completion of the registration process.
• "Balance" means the total amount of funds held within a player's lb99 account wallet at any given time, expressed in Bangladeshi Taka (BDT).
• "Bonus Funds" means any promotional credit, free bet, cashback award, or other non-cash incentive credited to a player's account by lb99.
• "Wagering Requirement" means the number of times a bonus amount must be staked on qualifying games before any associated winnings become eligible for withdrawal.
• "Prohibited Conduct" means any action described in Section 8 of these Terms & Conditions as being expressly forbidden on the platform.
• "Game Providers" means third-party studio partners whose games are offered through the lb99 Casino, including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi.
• "BST" means Bangladesh Standard Time (UTC+6), the reference time zone used for all lb99 platform operations.

By accessing the lb99 platform, creating an account, making a deposit, placing a bet, or using any feature offered by lb99, you unconditionally accept and agree to be bound by these Terms & Conditions in their entirety, together with any additional policies referenced herein, including the lb99 Privacy Policy and Responsible Gaming Policy.

These Terms & Conditions constitute the entire agreement between you and lb99 with respect to your use of the platform and supersede all prior communications, representations, or understandings, whether oral or written, relating to the subject matter hereof.

If you do not agree to these Terms & Conditions, you must immediately cease all use of the lb99 platform and close your account. Continued use following any published amendment to these terms constitutes acceptance of the amended version.

lb99 reserves the right to require players to re-confirm acceptance of updated terms at the time of login, particularly where amendments materially affect player rights or obligations.

Access to and use of lb99 is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and at all times thereafter:

• Age: You must be at least 21 years of age. lb99 operates a strict 21+ policy. Players who are found to have registered or used the platform while under the age of 21 will have their accounts immediately closed and any balance held pending further review. lb99 supports responsible gaming and takes the protection of minors extremely seriously.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement under the laws applicable to your jurisdiction of residence.
• Voluntary Participation: You must not be subject to any self-exclusion order, cooling-off period, or voluntary exclusion arrangement that prevents you from using online gaming platforms.
• Accurate Information: All information provided during registration and at any subsequent point must be accurate, current, and complete. lb99 reserves the right to verify your identity at any time.
• Not a Restricted Person: lb99 employees, contractors, agents, and their immediate family members are not eligible to hold player accounts or participate in any betting or gaming activity on the platform.

lb99 reserves the right to request documentary proof of eligibility at any time and to suspend or close any account where eligibility cannot be satisfactorily confirmed.

To access lb99's gaming and betting services, players must complete the registration process and create a verified account. The following conditions apply to all lb99 accounts:

• Single Account Policy: Each player is entitled to register and maintain exactly one lb99 account. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or device identifiers — is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all associated balances.
• Registration Information: You are required to provide accurate and complete information at registration, including your full name, date of birth, email address, and phone number. Providing false information is a breach of these Terms & Conditions.
• Account Security: You are solely responsible for maintaining the confidentiality of your login credentials. lb99 will not be liable for any loss or damage arising from unauthorised access to your account where such access results from your failure to keep your credentials secure.
• Password: You must choose a strong, unique password for your lb99 account. You must not share your password with any third party. If you suspect your account has been accessed without authorisation, you must notify lb99 support immediately at [email protected].
• Account Verification (KYC): lb99 may at any time request identity verification documents to confirm your identity, age, and payment method ownership. Failure to provide requested documentation within the specified timeframe may result in account suspension or withdrawal restrictions.

All financial transactions on lb99 are denominated in Bangladeshi Taka (৳ BDT). lb99 supports the following payment methods for deposits and withdrawals: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank mobile banking, and other methods as displayed on the platform at the time of transaction.

Deposits:

• A minimum deposit amount applies and is displayed at the time of transaction. Players must ensure that deposits are made from payment accounts registered in their own name.
• lb99 does not accept deposits from third-party payment accounts. Deposits identified as originating from a third-party account may be reversed and the associated account subjected to further review.
• Deposited funds are credited to your lb99 wallet upon confirmed receipt. Processing times vary by payment method but are typically completed within minutes for bKash, Nagad, and Rocket.

Withdrawals:

• Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit, subject to verification requirements.
• A minimum withdrawal amount applies and is displayed at the time of the withdrawal request. Withdrawals below the minimum threshold will not be processed.
• lb99 reserves the right to carry out identity and payment verification checks prior to processing any withdrawal. Processing times are typically within 24–72 hours following approval of the withdrawal request.
• Bonus funds and winnings derived from bonus funds may only be withdrawn after all applicable wagering requirements have been fully met.
• lb99 reserves the right to suspend or delay withdrawal processing where fraud, money laundering, or other irregular activity is suspected.

lb99 offers promotional bonuses, welcome offers, reload bonuses, and seasonal promotions to eligible players. All bonuses are subject to the following general conditions, in addition to any specific terms communicated at the time each promotion is offered:

• Wagering Requirements: All bonus funds awarded by lb99 are subject to a wagering requirement before any winnings derived from those bonus funds may be withdrawn. The applicable wagering multiplier is specified in the individual promotion's terms and conditions.
• Eligibility: Bonuses are available to eligible players only. lb99 reserves the right to determine player eligibility for any promotion at its sole discretion. Players who have previously been found to have abused bonus terms may be excluded from future offers.
• Single Bonus Per Offer: Each promotional offer is available once per player, per household, and per payment method unless the promotion's specific terms state otherwise.
• Expiry: Bonus funds and free bets are subject to expiry periods. Bonus funds not used within the stated validity period will be forfeited automatically without compensation.
• Modification and Withdrawal: lb99 reserves the right to modify the terms of, suspend, or withdraw any promotion at any time. Where a promotion is withdrawn after bonus funds have been credited, those funds will remain subject to the original wagering requirements unless lb99 notifies otherwise.
• Seasonal Promotions: lb99 may offer special promotions tied to culturally significant events in Bangladesh, including Eid, Pohela Boishakh, BPL season, and ICC T20 World Cup tournaments. These promotions are subject to separate, time-limited terms announced at the time of launch.

Bonus abuse — including but not limited to the creation of multiple accounts to claim multiple bonuses, the use of betting patterns designed to circumvent wagering requirements, or any other form of systematic exploitation of promotional offers — constitutes a breach of these Terms & Conditions and may result in account suspension and forfeiture of all bonus funds and associated winnings.

The following general rules apply to all betting and gaming activity conducted on lb99. Specific rules for individual game types (cricket betting, football betting, live casino, slots, Megaways) are available within the relevant sections of the platform.

• Bet Placement: All bets placed on lb99 are final once confirmed. Players are solely responsible for reviewing the details of each bet — including stake amount, selection, and odds — before confirming placement. lb99 does not accept claims for cancellation of confirmed bets on the basis of player error.
• Minimum and Maximum Stakes: Minimum and maximum stake limits apply to all betting markets and are displayed at the time of bet placement. lb99 reserves the right to impose individual stake limits on any player account at its sole discretion.
• Odds and Pricing: Odds are subject to change up to the moment a bet is confirmed. The odds displayed at the time of bet confirmation are the odds that apply to the settled outcome. lb99 reserves the right to correct manifest pricing errors, and bets placed at manifestly incorrect odds may be voided.
• Void Bets: lb99 reserves the right to void any bet where it is determined that the bet was placed in error, where the underlying event is cancelled, or where the integrity of the event is in question.
• Live In-Play Betting: Live in-play markets are offered on selected events including cricket (BPL, IPL, T20 World Cup) and football. A delay between real-world events and platform updates is inherent in live betting; lb99 does not accept liability for any discrepancy arising from this delay.
• Casino Games: All games offered through lb99 Casino are provided by independent, internationally recognised Game Providers and use certified Random Number Generator (RNG) technology. Return-to-player (RTP) percentages and game-specific rules are available within each game's help section.

The following activities are strictly prohibited on lb99 and constitute a material breach of these Terms & Conditions:

• Registering more than one account, or assisting another person in registering an account for the purpose of circumventing platform rules.
• Providing false, inaccurate, or misleading information at registration or at any subsequent point during account use.
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the platform, place bets, or exploit game mechanics.
• Engaging in collusion with other players to influence game outcomes or betting results.
• Exploiting software bugs, errors, or vulnerabilities in the platform. Any suspected bug must be reported to lb99 support immediately; exploitation of a known bug constitutes a breach of these Terms & Conditions.
• Engaging in any form of money laundering, fraudulent transaction, or use of stolen or unauthorised payment credentials on the platform.
• Attempting to circumvent, reverse-engineer, or interfere with the lb99 platform's security systems, account management systems, or payment processing infrastructure.
• Using the platform in any jurisdiction where online gambling is prohibited by applicable law.
• Transferring funds between player accounts or acting as an intermediary for another player's transactions.
• Engaging in any form of match-fixing, event manipulation, or insider trading in connection with sporting events offered on the lb99 sportsbook.

Where lb99 identifies or reasonably suspects a breach of this section, it reserves the right to immediately suspend the relevant account(s), void all pending and settled bets, withhold any balance pending investigation, and report the matter to the relevant authorities where required by law.

All content on the lb99 platform — including but not limited to the lb99 name and logo, website design, text, graphics, software, game interfaces, data feeds, and all other materials — is the exclusive intellectual property of lb99 or its licensed content providers and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the lb99 platform solely for personal, non-commercial gaming and betting purposes. This licence does not include any right to:

• Reproduce, copy, distribute, or publicly display any lb99 content without prior written consent.
• Create derivative works based on any lb99 content or platform features.
• Scrape, harvest, or systematically collect data from the lb99 platform by automated means.
• Use the lb99 brand name, logo, or trade marks in any marketing, promotional, or commercial material without prior written approval.

Any unauthorised use of lb99 intellectual property may result in account termination and may expose the infringing party to legal action.

lb99 is committed to protecting the personal data of its players. The collection, storage, processing, and use of player data is governed by the lb99 Privacy Policy, which forms an integral part of these Terms & Conditions and should be read in conjunction with them.

By registering on lb99, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for the purposes of account management, identity verification, payment processing, fraud prevention, and regulatory compliance.

lb99 implements industry-standard SSL encryption and data security measures to protect player information from unauthorised access, disclosure, or loss. Players are responsible for the security of their own devices and login credentials.

To the fullest extent permitted by applicable law, lb99 shall not be liable to any player for:

• Any loss of profits, revenue, data, business, or goodwill arising directly or indirectly from use of the platform.
• Any indirect, consequential, incidental, special, or punitive damages, even if lb99 has been advised of the possibility of such damages.
• Any loss arising from a player's failure to maintain the security of their account credentials.
• Any interruption, suspension, or termination of platform access due to technical issues, maintenance, or circumstances beyond lb99's reasonable control.
• Any dispute between players or between a player and a third-party payment provider.
• Any loss arising from a player's reliance on information displayed on the platform that is subsequently found to contain an error.

Nothing in these Terms & Conditions shall limit lb99's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

The lb99 platform and all services are provided on an "as is" and "as available" basis. lb99 makes no warranty, express or implied, regarding the uninterrupted availability of the platform or the accuracy of odds, scores, or event data displayed.

lb99 is committed to promoting responsible gaming among all players. Gambling is intended to be an enjoyable form of entertainment. If gambling ceases to be enjoyable or begins to cause financial, emotional, or social difficulties, players are encouraged to make use of the responsible gaming tools available on lb99 and to seek professional support.

lb99 offers the following responsible gaming tools, accessible to all account holders at any time:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to manage your spending.
• Session Time Reminders: Configure notifications to alert you after a specified period of continuous gaming activity.
• Cooling-Off Periods: Take a temporary break from the platform ranging from 24 hours to 30 days.
• Self-Exclusion: Request a longer-term or permanent self-exclusion from lb99, during which your account will be suspended and you will be prevented from re-registering.

To access responsible gaming tools or to request self-exclusion, contact the lb99 support team at [email protected]. For further guidance, please visit our Responsible Gaming page. lb99 is strictly for adults aged 21 and above. We support safe gaming practices for all Bangladesh players.

lb99 reserves the right to suspend, restrict, or permanently close any player account at any time and without prior notice in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to satisfy identity or age verification requirements when requested.
• Suspected fraudulent activity, money laundering, or use of stolen payment credentials.
• Engagement in Prohibited Conduct as defined in Section 8.
• Account inactivity — accounts with no login or transaction activity for a continuous period of 12 months or more may be classified as dormant and may be subject to administrative fees or closure in accordance with applicable law.
• Where lb99 is required to do so by applicable law, regulation, or order of a competent authority.

Players who wish to voluntarily close their account may do so at any time by contacting lb99 support at [email protected]. Upon account closure, any remaining real-money balance (excluding bonus funds not meeting withdrawal conditions) will be returned to the player's verified payment method within a reasonable period, subject to completion of any outstanding verification requirements.

lb99 reserves the right to amend, update, or replace these Terms & Conditions at any time. Updated terms will be published on this page with a revised "Last Updated" date. Where amendments are material in nature, lb99 may additionally notify players via email or an in-platform notification.

Your continued use of the lb99 platform following the publication of revised Terms & Conditions constitutes your acceptance of those changes. If you do not agree with any amended terms, you must cease using the platform and contact lb99 support to arrange closure of your account.

lb99 encourages all players to review this page periodically to remain informed of the current terms governing use of the platform.

These Terms & Conditions shall be governed by and construed in accordance with applicable law. Players access and use lb99 on their own initiative and are solely responsible for ensuring that their use of the platform is lawful in their jurisdiction of residence.

Any dispute arising in connection with these Terms & Conditions or your use of the lb99 platform shall in the first instance be referred to the lb99 customer support team at [email protected] for resolution. lb99 is committed to resolving player disputes promptly and fairly.

Where a dispute cannot be resolved through the internal support process, the parties agree to attempt to resolve the matter through good-faith negotiation before pursuing any other remedy. Nothing in this section limits a player's statutory rights under applicable consumer protection law.

If you have any questions, concerns, or requests relating to these Terms & Conditions, or if you wish to exercise any rights available to you under these terms, please contact the lb99 support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: Available 24 hours a day, 7 days a week
• Language: English support for all Bangladesh players
• Coverage: Serving players across Dhaka , Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar

lb99 aims to respond to all support enquiries within 24 hours (BST). For urgent account security concerns, please mark your message clearly and our team will prioritise your request.